Help articles
- Add a new provider and NPISet up a new rendering provider so they can chart and bill.
- Unlock a user account after a password resetWhat to do when a user sees "Account locked" when signing in to MPower EMR.
- What to include in a support requestThe details that help us solve your issue on the first reply.
- Troubleshoot a rejected HL7 or FHIR messageFind out why MPower MIE rejected an inbound message and how to resend it.
- Set up insurance-based call routing rulesRoute callers to agents and providers based on the insurance they carry.
- Read the data freshness indicator on a patient profileHow to tell when MPower Sync last received data from each connected system.