Novarion customer support
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Popular: Locked accounts · Rejected HL7 messages · Nexus call routing
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MPower
MIE
Feeds, interfaces and data sharing between systems.
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MPower
Nexus
Call routing, agents and insurance-based provider matching.
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MPower
EMR
Charting, orders, e-prescribing and the patient portal.
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MPower
Sync
Real-time data, unified patient profiles and reporting.
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Send a request and our team will reply by email and in your request history. Include screenshots and the steps that led to the problem. Please don’t include patient information.
System down?
Call for Severity 1 issues
[SUPPORT PHONE]
[SUPPORT HOURS]. For anything that stops your team from working, call as well as submitting a request.